Commercial policy

Terms of service

Candidate effective date: 6 August 2026 · Not active until public billing launches

These candidate terms govern the planned commercial cloud service, not the separately licensed Apache-2.0 open-source core.

1. Service

Agent Delivery Cloud provides hosted orchestration, a managed AI-model gateway, local Bridge software, policy, usage records, and related features. It does not promise that a third-party model, CLI, repository host, or payment provider will always be available.

2. Accounts and authority

You must provide accurate account information, protect device credentials, and submit only projects, endpoints, and data you are entitled to use. You remain responsible for reviewing generated or delegated work before using or publishing it.

3. Plans and billing

Paid plans renew monthly until cancelled. Paddle is intended to act as reseller and Merchant of Record for checkout, invoices, payment taxes, refunds, and payment disputes after approval. Paid plans include a stated quantity of managed execution credit units; the customer does not supply a DeepSeek provider key. A failed renewal enters a 7-day grace period before paid entitlements are suspended.

4. Credits and limits

Included units reset on the subscription renewal date and do not carry forward. Optional add-on units, if offered, expire 12 months after purchase. The service stops new grants when available units are insufficient and does not create an automatic overage charge. Each run records the applicable rate-card version and final usage receipt.

5. Changes and cancellation

An upgrade takes effect only after Paddle confirms the displayed charge. A downgrade or cancellation takes effect at the end of the current paid period. Access continues through that date unless a refund, abuse suspension, provider restriction, or legal requirement applies.

6. Availability and preview

Private-preview features may change and carry no service-level commitment. Production commitments, if offered, will be stated in the applicable plan or enterprise agreement.

7. Liability boundary

The service coordinates requests and records evidence; it does not replace code review, testing, security review, professional advice, or operational approval. Liability limits and governing-law details require final operator review before activation.